Privacy Policy
Your privacy is important to us. This policy explains how MSVD Labs collects, uses, and protects your personal information.
Last updated: February 4, 2026
1. Introduction
MSVD Labs Pvt Ltd (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors, business partners, and customers. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at www.msvdlabs.com or engage with our nutraceutical manufacturing services.
2. Information We Collect
2.1 Personal Information
When you submit forms on our website or contact us, we may collect:
- Full name and title
- Company/business name
- Email address
- Phone number
- Business address
- Product requirements and specifications
- Any other information you voluntarily provide
2.2 Automatically Collected Information
When you browse our website, we automatically collect:
- IP address and geographic location
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website or source
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support
- To process product enquiries and generate quotations
- To communicate about our products, services, and industry updates
- To improve our website and user experience
- To analyze website traffic and usage patterns
- To comply with legal obligations and industry regulations
- To protect against fraudulent or unauthorized activity
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and business (e.g., email services, analytics providers)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect our rights, property, or safety, or that of our users or others
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Performance Cookies: Improve website speed and functionality
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure servers, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Business enquiry data is typically retained for up to 5 years to maintain customer relationships and comply with regulatory requirements.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal data
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to object to processing
- Right to data portability
- Right to withdraw consent
To exercise any of these rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our website and services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MSVD Labs Pvt Ltd