Frequently Asked Questions

Our MOQ typically starts at 50,000 units for standard formulations. For custom formulations, we negotiate based on your specific requirements, volume commitments, and production complexity. For small trial batches, we may offer lower MOQs with a premium. Contact our sales team for specific pricing.

Production timelines depend on the formulation complexity: Standard formulations: 4-6 weeks, Custom formulations: 8-12 weeks, Liposomal/complex delivery systems: 10-14 weeks. This includes quality testing, documentation, and batch verification. Expedited production is available with additional charges.

We hold WHO-GMP (Good Manufacturing Practice), ISO 9001:2015 (Quality Management), FSSAI (Food Safety and Standards Authority of India), and ZED certification (Zero Effect Zero Defect). All certifications are verified and regularly audited to maintain compliance with international standards.

Yes, we provide complete private labeling services including custom branding, packaging design, label printing, and formulation consultation. Our R&D team can help you develop custom formulations tailored to your brand positioning. We handle all compliance documentation and regulatory support.

We manufacture 11+ dosage forms: tablets, capsules, powder, soft gels, chewables, gummies, liquid formulations, sprays, patches, sachets, and bars. Each form has different equipment requirements and minimum volumes. Our team can recommend the best form based on your ingredients and target market.

Absolutely! Our dedicated R&D team specializes in custom formulation development. We work with you to create formulations that meet your specifications, target the right therapeutic category, and comply with regulations in your target markets. We provide samples, stability testing, and regulatory documentation.

A Certificate of Analysis is a detailed quality document that confirms our batch meets all specifications including purity, potency, microbial limits, heavy metals, and other parameters. Every batch receives comprehensive testing. We provide digital CoAs with QR codes for batch traceability and verification.

We maintain complete batch traceability through: Unique batch ID system, Digital documentation with timestamps, QR codes on all final products, Serial number tracking from raw materials to finished goods, and Blockchain-verified certificates (coming soon). This ensures full transparency and recall capability if needed.

We currently export to 9+ countries across Europe, Asia, and Africa including UAE, Saudi Arabia, UK, USA (pending approval), Australia, South Africa, Nigeria, and select Southeast Asian markets. Each market has specific regulatory requirements we help navigate with complete documentation.

USA: Products must comply with FDA guidelines; dietary supplements follow DSHEA regulations. UK: Post-Brexit, products must follow UK Food Standards Agency guidelines; different to EU. Australia: TGA (Therapeutic Goods Administration) regulates; stricter approval process for therapeutic claims. We provide market-specific documentation for each region.

Yes, we provide complete regulatory support including: FSSAI registration assistance, WHO-GMP compliance documentation, Country-specific regulatory navigation, Label compliance verification, Dossier preparation for international markets, and Post-market surveillance documentation.

Simply fill out our Product Enquiry form with your requirements, select formulations, and specify quantity. Our sales team will review within 24 hours, provide a detailed quote, and discuss production timeline. You can also contact us directly at +91-9714303628 or email sales@msvdlabs.com.

We accept: Bank transfers (NEFT/RTGS), Letters of Credit (L/C), Wire transfers for international orders, and Purchase orders from verified suppliers. Payment terms are flexible based on order volume and customer history. We can discuss options suitable for your business.

Yes! We offer sample batches for you to test before committing to large orders. Sample production timelines: 2-3 weeks, Sample quantity: 1,000-5,000 units depending on formulation, Sample cost: Typically 50-70% of bulk unit price. This helps you verify quality and market fit before full production.

Storage requirements vary by formulation: Most products: 2-3 years in cool, dry conditions, Stability testing: Validated for 3+ years, Climate control: Temperature 15-25°C, humidity <60%, Packaging: We provide guidance on optimal packaging materials to maximize shelf life and maintain efficacy.

Yes, we provide ongoing technical support including: Product usage guidance, Troubleshooting assistance, Batch-specific information, Regulatory compliance updates, Market trend insights, and Training for your team. Contact our technical team anytime.

Yes! We specialize in liposomal delivery systems which enhance bioavailability significantly. Liposomal formulations: Better absorption rates, Longer shelf life with proper storage, Higher cost than conventional forms, Require specialized equipment and expertise. Our team can discuss if this suits your product positioning.

Our comprehensive QA includes: Raw material testing before use, In-process quality checks at every stage, Final product testing (potency, purity, microbial), Stability testing for shelf life validation, Environmental monitoring in manufacturing areas, and Regular internal and external audits to maintain WHO-GMP compliance.

We maintain strict confidentiality through: Signed NDAs before any discussion, Secure digital storage with encryption, Limited access to sensitive formulation data, Segregated manufacturing areas for different clients, and Regular security audits. Your formulation remains confidential unless you choose otherwise.

We combine: WHO-GMP manufacturing with ISO certification, 15+ years of nutraceutical expertise, Dedicated R&D team for custom formulations, Complete regulatory support, Fast turnaround (4-6 weeks for standard products), Competitive pricing, and Personal relationship with each client. We're not just a manufacturer; we're your nutraceutical partner.